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Frequently Asked Questions
Get the Answers
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Do you offer custom designs?Absolutely! I love bringing your unique visions to life. If you have a special request for a custom design, I can create it for an additional fee of $2. Additionally, if you find a pack of papers in one category that you’d like to see formatted in a different category, I’m happy to accommodate that change free of charge. Just reach out with your request, and let’s make your paper pack or planner truly yours!
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What types of planners and accessories do you offer?At MCaldwell’s Junked Up Planners, you’ll find a curated collection of digital paper packs and planners designed to cater to a variety of styles and needs. From dated to undated planner layouts with different spreads, each planner is crafted to help you organize your life with ease and flair. In addition to planners, I offer a range of accessories, including stickers, planner inserts, junk journal inserts, and decorative papers, all available for instant download. Whether you’re a meticulous planner or a creative soul, or both, there’s something here to make your planning and journaling routine a joy.
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Can I share the digital files with my friends?While I’m thrilled that you love your digital purchase enough to share them, the files are for personal use only and cannot be shared. However, you are welcome to print the planners as many times as you’d like for your own use. To help your friends get their own copies, encourage them to visit MCaldwell’s Junked Up Planners and sign up. This way, they can enjoy the full range of creative planning tools available!
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What software do I need to use the digital products?To make the most of your digital planners from MCaldwell’s Junked Up Planners, you’ll need a PDF reader such as Adobe Acrobat Reader or any other program that can open PDF files. All files are created in 8.5x11 inches format, which is ideal for printing on standard letter-size paper. Resizing for Printing: You have the flexibility to resize the planners to A5 dimensions through your printer settings for a smaller format. However, I recommend not going smaller than A5 to maintain the integrity of the design. Adding Text to Your PDF/Planner: Adding personal notes and details to your planner is easy! Simply use the text box tool available in the toolbar of your PDF reader to type directly onto the pages. With these simple tools, you’ll be ready to personalize and enjoy your planners in no time!
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What should I do if I have trouble downloading my purchase?If you encounter any difficulties with your download, please don’t hesitate to contact me at mcaldwellsjunkedupplanners.com. I am committed to ensuring that you can enjoy your purchase without any hiccups, and I will provide prompt assistance to resolve any technical issues you may face.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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